How we ship
Each order is carefully packed to protect our handmade pieces on their journey to you. We take the same care with packing as we do with making—your order arrives as it left our workshop.
We ship weekly from Brooklyn. Delivery timeframes and shipping costs depend on your location, so we recommend reaching out to confirm those details before placing an order. We're happy to discuss options that work for you.
Orders are packed with kraft paper and recycled materials to keep your pieces safe and to keep our packaging as simple and honest as our work.
Returns & exchanges
We stand behind every piece we make. If something arrives damaged or doesn't suit your home, we welcome the chance to make it right.
If you have any concerns about an order—whether it's a quality issue, a color that doesn't match your space, or anything else—please get in touch. We'll work with you to arrange an exchange or return that feels fair.
There's no fixed return window on our website because we'd rather have a conversation about what you need than hide behind rules. Reach out, and we'll take it from there.
Questions about your order?
Specifics on delivery times, shipping costs, or anything about a return—those conversations are best had directly.